| Tyrani Hive Guard packaging error | |
|
+3SciFiCityCincinnati CJ Ronniem11 7 posters |
Author | Message |
---|
Ronniem11 Initiate
Posts : 319 Join date : 2008-04-17 Location : Mason, Ohio
| Subject: Tyrani Hive Guard packaging error Sat Jan 16, 2010 11:42 am | |
| Ok I bought two Tyranid Hive Guard, when I got home opened them to build they are packaged with the same set of legs being right side! This sucks because there is no way they can be substituted! | |
|
| |
CJ Captain
Posts : 2334 Join date : 2007-08-20 Age : 49 Location : Harrison OH
| Subject: Re: Tyrani Hive Guard packaging error Sat Jan 16, 2010 11:58 am | |
| call gamesworkshop. They are pretty good about resending parts. Just make sure you have your packaging...there is a code on the box they will ask for | |
|
| |
Ronniem11 Initiate
Posts : 319 Join date : 2008-04-17 Location : Mason, Ohio
| Subject: Re: Tyrani Hive Guard packaging error Sat Jan 16, 2010 12:15 pm | |
| Thanks CJ!
good idea!
I will give them a call but will probably take them back get something else for now then pick them up later! | |
|
| |
SciFiCityCincinnati Initiate
Posts : 236 Join date : 2007-12-04
| Subject: Re: Tyrani Hive Guard packaging error Sat Jan 16, 2010 1:58 pm | |
| Don't return the product, call them. they sometimes send extra stuff to make up for the problem!!!!!! | |
|
| |
Makari Supreme Forum Overlord
Posts : 3291 Join date : 2007-11-10 Age : 46 Location : Milford, OH
| Subject: Re: Tyrani Hive Guard packaging error Sat Jan 16, 2010 3:51 pm | |
| Yea for sure besides some stores may not take it back, but every time I called gw about a problem they always sent a little something extra | |
|
| |
Ronniem11 Initiate
Posts : 319 Join date : 2008-04-17 Location : Mason, Ohio
| Subject: Re: Tyrani Hive Guard packaging error Sat Jan 16, 2010 5:55 pm | |
| | |
|
| |
Carl_Dillon Forum Moderator
Posts : 378 Join date : 2008-04-08 Age : 49
| Subject: Re: Tyrani Hive Guard packaging error Sun Jan 17, 2010 5:33 pm | |
| GW is pretty awesome with replacing parts. dont throw away any of the packaging as they may need some info from them. I have had to do this a couple of times over the years and they have always been pretty quick to respond. | |
|
| |
Mike Leon Forum Moderator
Posts : 667 Join date : 2008-05-12
| Subject: Re: Tyrani Hive Guard packaging error Sun Jan 17, 2010 7:27 pm | |
| Yeah, you actually got lucky on this one.
GW sends out whole replacement kits at the drop of a hat. I've had them send me whole squads of space marines a few times because I got a messed up box.
It's funny because you can usually still build the original model (albeit missing some parts or with some modifications), so in effect you just got a buy one get one free. The company doesn't seem to mind. | |
|
| |
wittdooley Veteran Sergeant
Posts : 1125 Join date : 2008-03-27 Age : 40 Location : Cincinnati / Western Hills
| Subject: Re: Tyrani Hive Guard packaging error Sun Jan 17, 2010 8:23 pm | |
| - Mike Leon wrote:
- Yeah, you actually got lucky on this one.
GW sends out whole replacement kits at the drop of a hat. I've had them send me whole squads of space marines a few times because I got a messed up box.
It's funny because you can usually still build the original model (albeit missing some parts or with some modifications), so in effect you just got a buy one get one free. The company doesn't seem to mind. QFT. It's actually cheaper for them to send out a new product than to have someone employed that is paid to find the particular part you're missing. | |
|
| |
Sponsored content
| Subject: Re: Tyrani Hive Guard packaging error | |
| |
|
| |
| Tyrani Hive Guard packaging error | |
|