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 Warstore FAIL

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zombie-a-go-go
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Age : 40
Location : Covington KY

PostSubject: Warstore FAIL   Wed Sep 22, 2010 3:26 pm

So, since I can't get to ECG for a while due to school, and I'm itching to paint some models, I placed an order from the Warstore.

Ordered a Everblight Box Set (Clint, if you're reading this, I still intend on buying the one you ordered for me as well, if your distributor can ever get one in to you - no worries), Vayl, a Seraph, and a Forsaken.

Even though the Warstore's site said the Battlebox was in stock, when I received my confirmation email it said it was on backorder. So I emailed the Warstore, asked them what was up, and did I need to cancel my order and place it through another vendor? Neal came back to me and said no, it's all good, he would just pull all the models from blisters and send them to me.

I received the order today, and here's what I got:

1 Seraph - all good.
1 Forsaken - good too.
Vayl - still looking good.

And then...

He sent Epic Lylyth instead of pLylyth. And it's not like he didn't know the difference, because he also put pLylyth's cards into the blister. Uh...

A Carnivean with the MK1 card. Great. Guess I need to order the card now...

and, the best part - 2 blisters of Harriers.

Harriers? Seriously?

What the xxxx am I supposed to do with Four Harriers? I need Shredders!

Rawr!

I sent him a WTF email.... we'll see what happens...
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zombie-a-go-go
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PostSubject: Re: Warstore FAIL   Thu Sep 23, 2010 6:58 am

Well, they came through for me. They're going to send me four Shredders and let me keep the Harriers/eLylyth for my trouble. Have no idea what to do about pLylyth. *sigh*

Now to figure out a four Harrier list that makes sense... drunken
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CJ
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PostSubject: Re: Warstore FAIL   Thu Sep 23, 2010 8:19 am

zombie-a-go-go wrote:
Well, they came through for me. They're going to send me four Shredders and let me keep the Harriers/eLylyth for my trouble. Have no idea what to do about pLylyth. *sigh*

Now to figure out a four Harrier list that makes sense... drunken

The folks at the Warstore are awesome. It's rare for them to make a mistake. And if they do....well....you see the proof. Neil takes care of his customers. That's why I'm or was always a repeast customer for those hard to find things.......
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Affliction
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PostSubject: Re: Warstore FAIL   Fri Sep 24, 2010 6:34 pm

Thought I you can only get pLylyth in the Warpack? there is no blister of her for him to send to you.

But to reinforce what CJ said the Warstore crew are tops in customer service.

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